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| We
believe each of our client has unique support requirements
and our support services are designed to be flexible
to meet our customer's needs. We support our clients
in three ways: |
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Telephone
Support
Our support staff will help you with using your new
software and resolve minor configuration issues over
the telephone/ |
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Dial
up Support
Our support staff will dial in over a telephone line
or via a Virtual Private Network (VPN) and assist
you with queries. This is a unique service which enables
our support staff to resolve complex issues very quickly,
and results in less down time for your business. |
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On-Site
Support
Our support team will come to your offices at a mutually
convenient time and resolve the problems you are facing
in house. |
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